Customer Testimonials

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DealerRater May 17, 2025

Betten has a selection with friendly dealers. I wasn’t pushed into a sale and actually got the vehicle I wanted.

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Google May 14, 2025

Jakob Kiracofe is who you need to work with. Very personable, helpful and not pushy. Showed multiple vehicles versus trying to put me into one. Overall great experience and will reach out in the future if needed.

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Google May 13, 2025

Bought 2 trucks today can't be happier with the service and how fast I was in and out will be back!

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Google May 12, 2025

Jakob k was very helpful. They had the car that I wanted.

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Google May 7, 2025

Excellent work. Beautiful paint job thank you.

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Google May 1, 2025

Excellent service! Highly recommend!

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Google May 1, 2025

Very happy with Betten Baker, but I was blown away by Frankie. Go see him and buy a car! He is the most accommodating, get ‘er done kind of car salesperson that I have ever met. He is not a slick talker who pressures people; he truly wants to help you and is an honest and friendly guy. His customer service was next level! He was running and pulling up cars for us to test drive, one after the other. He would even turn the seat heaters on.

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Google Apr 27, 2025

Chad Addicott was awesome to work with!

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Google Apr 26, 2025

Listened to concerns, met us with his experience and was honest about lack of experience with certain types of cars. Very positive person gave a positive experience in car shopping.

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Google Apr 24, 2025

Frankie was an excellent representative for the company. He went above and beyond with his customer care. He followed through with all things talked about during the sale process and would definitely recommend and will be a returning customer.

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Google Apr 23, 2025

All body work on my four Chevrolet vehicles continues to be performed at Betten Chevrolet Body Shop in Muskegon, MI. Paul, Nikki, Jacob, Pete, Larry and staff are all customer and detail oriented, highly experienced, and always reasonably priced. Paul's team continues to provide the very best body work and experience. Thank you. Chuck Nauman

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Google Apr 19, 2025

I bought my Buick Envision from Frankie Corbett. He was a life saver. I had an emergency and needed a car very quickly. Frankie took care of the whole thing. The whole process went very smoothly. Thank you Frankie. 😃😃

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Google Apr 18, 2025

I recommend Jakob Kiracofe! He is very professional and very clear at explaining everything and honest about any questions you may have!

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DealerRater Apr 16, 2025

Frankie did a great job very friendly and courteous. I got a great deal on my Buick Envision . Highly recommend Frankie

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Google Apr 15, 2025

Tim Murzagali was great to work with. He was great at following up and knowledgeable about the vehicle.

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Google Apr 11, 2025

Zacc is a huge help! Makes the process easy and helps you feel very comfortable throughout it.

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Google Apr 7, 2025

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DealerRater Apr 7, 2025

Jake did an excellent job of taking care of my truck buying. He helped me find the best truck for my needs.

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Google Apr 2, 2025

Frankie was very dedicated to help us find exactly what we were looking for, great service, thank you

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Google Apr 2, 2025

We came from Belleville to buy a car from tim murzagali, it was a great experience, he worked with us every step of the way, and held the truck for us , very professional nice guy, who truly did everything he could to get us the beat price possible. 10 outta 10 experience

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Google Apr 2, 2025

I’ve purchased many vehicles over my 73 years, and this was my best experience ever. I usually know what to expect from a dealer, but this was a great surprise and experience. Thanks to my salesman Jakob, and the rest of the staff I received the unexpected surprise of perfection. I purchased a great vehicle and I really appreciate their help and patience.

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Google Apr 1, 2025

I had service on my vehicle on March 31, 2025. After pre-scheduling my appointment and having to reschedule due to health issues. My original order request was not brought forward to this schedule date. Joe space GIENNETTI, service consultant greeted me at the service department. We went over my original request for service and yes, he had to alter a few things. All in all Joe GIENNETTI fared pretty well In the past couple years, I’ve seen a lot of improvement at this dealership. I had an excellent salesman work a couple days with me. Explain everything to me. That sold ... Read More

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Google Mar 28, 2025

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DealerRater Mar 28, 2025

I love my new truck! Thumbs up to Frankie for making that happen! Appreciate it my guy

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Google Mar 28, 2025

Thanks to your unwavering dedication and professionalism, I was able to get into a vehicle that perfectly suits my needs and circumstances. This was a huge milestone for me, and I cannot thank you enough for guiding me through every step of the process with such patience and care. Moreover, when I faced challenges with my vehicle and needed assistance, you went above and beyond to ensure that it was fixed promptly. In a time of need, your team provided not only technical expertise but also compassion and understanding. Knowing I could rely on your dealership made a world of ... Read More

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Google Mar 28, 2025

My son bought his first car! Thank you so much for all your help! Great guys and thank you so much for helping him get his vehicle!

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Google Mar 27, 2025

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Google Mar 26, 2025

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Google Mar 22, 2025

Tim Murzagali. Great guy to work with got the deal done!

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Google Mar 22, 2025

Worked with Tim and he did an awesome job helping me get the vehicle I wanted

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Google Mar 21, 2025

Worked with Tim Murzagali, who was great and got me into a new (to me) used van. Friendly, helpful, and did a good job getting me what I needed. Good guy.

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Google Mar 14, 2025

Just purchased a brand new 2025 Blazer from Colby at Betten. If you’re looking for a new vehicle go see him or any of them. They were all great! The whole experience was excellent!

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Google Mar 13, 2025

Tim Murzagli was a wonderful and informative and really work to get the wright car for you! Very happy!

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Google Mar 11, 2025

I worked with Tim Murzagali and I can honestly say that my experience with him and Betten was stellar! 5-Star service and experience. Thank you, Tim… you deserve a raise!

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Google Mar 8, 2025

We would like to highly recommend Robert Clover at Betten Chevrolet for his amazing customer service. He went above and beyond in helping us find just the right car for our needs. Thank you Robert! We so appreciate everything you did. Rob and Peggy Wamser

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Google Mar 8, 2025

Greg Pike at Betten Chevy in Muskegon is awesome very personable,Greg knows what he is talking about. The whole team at Betten Muskegon is very friendly and fun to work with

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Google Mar 7, 2025

Had a great experience with Frankie on the used side. He worked very hard to get me into the truck I was interested in and was extremely helpful. Go see Frankie and he'll take good care of you!

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Google Mar 7, 2025

I had the pleasure of working with Alex on the new side, and he was beyond outstanding! Amazing customer service, as well as an all around kind and friendly guy. I left the dealer highly satisfied with my experience and purchase.

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Google Mar 2, 2025

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Google Mar 1, 2025

Jacob was extremely helpful and informative, he had a great attitude and was nothing but great getting me into my new car will definitely be back for my next upgrade💯💯

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Google Feb 27, 2025

Worked with Stephen Douglas, and I called ahead needing a vehicle fast because of the situation I was in, and I’ll tell you I have had the best car purchase experience with Stephen. It’s more than just the sale for him, and he really looked out for vehicles that would fit my lifestyle and have great recommendations. I would recommend him to anyone who is looking to purchase a vehicle here. Thank you Stephen !! I appreciate you man!

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Google Feb 26, 2025

A huge shout out to Robert Housley thank so much for all you did to help me with getting my new car we love it if I could give you more then a 5 star I would again thank you

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Google Feb 25, 2025

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Google Feb 21, 2025

Had an issue with our key fob, Greg Pike took us over to service, and they fixed it in the blink of an eye. Always enjoy visiting with Greg and Andrew Stewart, good people!

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Google Feb 20, 2025

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Google Feb 17, 2025

Chad Addicott was great. We called on a used truck and it was at a different lot by the time we got there Chad had the truck waiting. He was on top of everything and got us in and out in no time. Thanks Chad

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Google Feb 13, 2025

Took care of a large issue that was still under warranty with no hassle. Martin was great to work with. Honest and helpful!

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Google Feb 12, 2025

The Team at Betten (Jon and Andrew) were excellent. I'd absolutely work with them again!

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Google Feb 12, 2025

Great buying experience with Greg Pike

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Google Feb 11, 2025

Tim help me get a 2007 tundra, he was a amazing help, he answered all my questions to a dime, amazing salesman no run around with all of the questions to confuse you, he’s straight up tells you how it is and everything that’s wrong with it and all of its pros , very friendly, amazing service all around, I am really happy with my truck and I’m just as happy with my salesman tim, I recommend tim anytime you are at the used lot at better baker in Muskegon

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Google Feb 6, 2025

Needed a vehicle this week. Colby handled the deal very quickly without any problems. Very good. Thanks

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Google Feb 1, 2025

Always professional

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Google Feb 1, 2025

The employees are always polite and professional

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Google Feb 1, 2025

I worked with Tim and Robert and they were awesome. They made me feel very comfortable and took care of me. They were amazing and I'll be referring my family and friends to them for future cars.

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Google Jan 31, 2025

Highly recommend Betten in Muskegon. Robert Housley is amazing!! He always listens and is a wonderful person. He will find you the vehicle you want. He will go above and beyond. Loving my new Buick Envision.

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Google Jan 30, 2025

My wife and I had the pleasure of working with Chad Addicott at Betten Muskegon. The first car we looked at and drove was very nice, but just wasn't the one. After listening to our concerns, he found another car in just a couple of days, that was perfect. He did everything he could to make the deal easy for us. He earned our business, trust and respect in the process!

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Google Jan 29, 2025

I have had very good experiences at Betten . The Betten center work force has been great especially Stephen Douglas, who has sold us two cars. He has gone above and beyond with care of accommodation. He follows up on all questions and checks back promptly. My wife and I feel all areas of your establishment has been great. We highly recommend your business to all. Thank you and we will stop by to say Hi. Sincerely Buster & Marsha MINEY, Ludington Mi .

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Google Jan 27, 2025

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DealerRater Jan 24, 2025

My husband and I went to look for a new car and Chad Addicott hooked us up with a really nice 2023 Chevy Traverse. We love it!

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Google Jan 23, 2025

Thanks Chad Addicott for my new car, I absolutely love it.

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Google Jan 17, 2025

Jake was very helpful

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Google Jan 16, 2025

By FAR best dealership I’ve ever worked with! Jeff Hall and Jake Juncaj ultimate pros. A+

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DealerRater Jan 16, 2025

By far best sales and ops team I’ve ever worked with! 1000% recommend Jeff, Jake, and Betten Team.

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Google Jan 14, 2025

Alex was great to work with. Answered questions we had and returned phone calls and text messages promptly

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Google Jan 10, 2025

Jake did a great job working with me.

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Google Jan 4, 2025

Shary is a great sales rep, super helpful over the phone, was very patient and answered every single question I had about my future car, Shop with Shary!!!!!

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Facebook Jan 4, 2025

I highly recommend working with Mr. Robert Housley. He wasn't your typical high pressure salesman. He was extremely helpful and helped me to get the perfect car at a great price. 5 Stars without a doubt! The wrangler I purchased has been a trooper this winter in the snow!

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Google Dec 31, 2024

My salesman Brock was great! 10 out of 10 would recommend!

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DealerRater Dec 30, 2024

I worked with Greg Pike who was very accommodating. He was able to locate the vehicle that we wanted in a 2025 Encore GX quickly. There were no issues and the experience was very enjoyable.

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Google Dec 30, 2024

I worked with Greg Pike who was very accommodating. He was able to locate the vehicle that we wanted in a 2025 Encore GX quickly. There were no issues and the experience was very enjoyable.

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Google Dec 29, 2024

Bought a 2021 Buick Encore from Betten Chevy on Henry Street! A Huge "Thank you" to the Whole staff!! They were Incredibly Helpful and Very Easy to Work with!! Thank you to Robert Clover (Salesperson) for working so well with us!!

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Google Dec 28, 2024

Staff was profession and helpful

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DealerRater Dec 28, 2024

Greg was easy to work with and I’m super satisfied with my new car.

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Google Dec 21, 2024

Alex my sales associate was amazing. Incredibly nice and helpful You can tell this place is a good atmosphere. Definitely coming back here for my vehicles and so is my family!

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Facebook Dec 18, 2024

Robert Housley took very good care of us he helped get A great car that fits us and any questions we have he always answer them I really appreciate him

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Google Dec 15, 2024

Jake was a pleasure to work with. He listened to the type of vehicle, desired features, and monthly lease payment range I was interested in and came up with options to test drive. He worked dilligently to get me the best price possible and kept me up-to-date on the process status. He was also very helpful in describing how to utilize the features of my new vehicle. Thank you to Jake and the Betten Chevrolet Team!

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Google Dec 14, 2024

I purchased a new Blazer EV from Betten Baker of Cadillac late this summer. My first interaction with the service department was last week. I needed some software updates. The scheduling was easy and quick. My appointment was set for the next day where I was greeted with a smile and was treated as a valued customer. The issue was resolved in the time frame I had been told and they made sure everything was right before I left. Their service department is reason enough to shop for your new car at Betten Baker of Cadillac.

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Google Dec 9, 2024

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Google Dec 3, 2024

I've dealt with a fair amount of dealerships/sales people in my lifetime and I can honestly say that Chad is my favorite of them all. He took a lot of his time to make sure that we found the right truck and was also able to find us better financing then we had be pre approved for, among at least a handful of other things that were above and beyond! I will forever purchase from him and I reccomend that everyone who visits here asks for Chad when they stop in

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Google Dec 2, 2024

The salesman was respectful, professional, very well dressed, courteous, kind, understanding, you need more people as your salesman.

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Google Nov 26, 2024

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Google Nov 24, 2024

Jake set me up with a great truck. Wonderful experience!

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DealerRater Nov 19, 2024

Betten is where I bought my last 2 vehicles from. The team is always professional. Chad (salesman) was a pleasure to work with.

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Google Nov 16, 2024

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Google Nov 16, 2024

Thank you to Robert at Betten Baker Chevrolet of Muskegon, MI for my beautiful Chevy equinox we love it so much and he was the best salesman I have ever worked with. Thanks again, Krystalynne

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Google Nov 15, 2024

I recommend curry ! I needed a car within a few days and he made it happened even in his day off.

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DealerRater Nov 8, 2024

They always take care of us for sales and service. Staff is friendly and knowledgeable.

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DealerRater Nov 7, 2024

Worst service dept. Ever 8 weeks and still can't replace and make transmission work

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Google Nov 5, 2024

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Google Nov 2, 2024

Five stars to the Betten GM dealership of Muskegon for making my new car purchase experience hassle-free...and fast! I wasn't intending to buy that day, but Colby's friendly and informative approach and ability to remove any obstacles I might have had helped me see the path to purchase could be accomplished. All representatives were knowledgeable and went the extra mile to make it a fun experience.

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Google Nov 1, 2024

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Google Oct 31, 2024

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Google Oct 26, 2024

Tom Schwab was great to work with. He was patient and helpful! Definitely recommend. Thank you.

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DealerRater Oct 22, 2024

Don’t bother. Zero customer service. Worst dealership I have ever dealt with. Cannot schedule service or even talk to a person,.

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Google Oct 14, 2024

I had a great experience with my test drive and vehicle purchase on Saturday. Colby Beckstrom was very knowledgeable on the Cadillac Lyriq features and made the whole experience pleasurable. Colby was assisted by Andrew Stewart the Sales Manager and Keith in Financing and they were all very helpful. The whole sales team was very friendly and provided great customer service and even helped me moving my possessions from my old car to the new one. FANTASTIC JOB!!!!!

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Facebook Oct 8, 2024

Brian Czinder, maybe a little bias, gives excellent service on all the vehicles I have purchased from Betten! Just clicking my ruby red slippers together and saying “there is no place like home, there is no place like home.”

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Facebook Oct 8, 2024

Brian czinder is the best in sales last 6 trucks from. betten. they always. have. been very nice and do a good job

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DealerRater Oct 1, 2024

Jon listened to what I wanted and took the time to find the car that was exactly what I wanted and at the 100% Best Price!!! He is my car guy from now on!

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Google Sep 24, 2024

Betten had the car I was looking for at a great price. Jonavin and everyone else were great to work with buying my fourth car from them.

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Google Sep 22, 2024

Helpful and informative. Parts were ordered and service was performed, smooth process start to finish.


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